Returns & Exchanges
At Marrkt, we want you to be fully satisfied with your pre-owned gems. If your purchase isn't quite right, you can return it within 14 days of receipt for a full refund or exchange.
Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and Marrkt security seals remain intact and attached.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing